We’re here to help.
If you have any questions about your order, our products, or anything else, feel free to contact us.
Email:
support@signaturejewelry.be
We aim to respond within 24–48 hours.
Thank you for choosing Signature Jewelry
Signature Jewelry
Your story. Your signature.
Because each piece is personalized and made to order, changes or cancellations are not possible once your order has been placed. Please review your order carefully before confirming.
Yes, you can create a minimal design with a single letter or choose multiple letters for a more personal piece.
You can choose up to 10 letters to create your personalized necklace.
Yes, you can include special symbols such as &, as well as meaningful icons like hearts, butterflies, clover, and moon to create your own unique combination.
Each piece is personalized and made to order. Please allow 5–8 business days for production.
Once your personalized jewelry is ready, shipping typically takes 5–12 business days, depending on your location.
Yes, we offer worldwide shipping.
Once your order has been shipped, you will receive a tracking number by email.
Orders shipped internationally may be subject to customs fees or import taxes. These charges are determined by your local customs authority and are the responsibility of the customer.
Delivery times are estimates and may vary depending on your location, customs, or carrier delays. We appreciate your patience.
If your package appears to be lost, please contact us and we will do our best to assist you.
Because each piece is personalized and made to order, we do not accept returns.
If your item arrives damaged or incorrect, please contact us within 3 days of delivery.
We will work with you to find a suitable solution, such as a replacement.
Please make sure all details are correct before placing your order.
We cannot be responsible for errors made during ordering.
Our jewelry is crafted by carefully selected production partners and made to order with great attention to detail, ensuring each piece is meaningful, personal, and beautifully finished.
Our jewelry is crafted with a copper base and finished with high-quality plating. Depending on your selection, your piece is available in 14K gold plated, silver plated, or rose gold plated finishes.
Each necklace is adorned with zirconium stones for a refined and elegant sparkle.
Our jewelry is crafted with high-quality plating designed to resist tarnishing and maintain its shine. Your piece is made for everyday wear while keeping its beautiful finish.
Yes, our necklaces are adorned with high-quality zirconium stones, chosen for their brilliance and durability.
Yes, our jewelry is designed to resist tarnishing and can be worn during everyday activities, including showering or swimming. However, to preserve its shine and extend its longevity, we recommend avoiding prolonged exposure to water, perfumes, and chemicals.
